219 – Adult Communication Principles and Methods

March 10-11, 2026

Downey, CA

Credits: 16 QEU/CEU

Credentialing

• New SR/WA: A required intermediate course for the RWP certification.
• Industry: An elective course that can be applied towards all four pathways in the Industry-Specific Pathways.
  Program
• Specialist: An elective course for the R/W-AMC and R/W-NAC programs.
• PEAK: A required course to attend the PEAK Instructor Development training and become a Certified IRWA Instructor.

Topics

At the conclusion of this course, you will be able to:

• Describe three different methods of communication: presentation, instruction, and facilitation;
• Understand the differences between each method and when to use them; and
• Demonstrate these three methods of communication.

Course Tuition Includes

Learning Guide

Instructor

Michele L. Folk, SR/WA, R/W-RAC, R/W-NAC, R/W-URAC

Dr. Michele L. Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC has 34 years of business and right-of-way experience with an extensive background in teaching, communication, and relocation. She currently serves in a training and development capacity at GFT, Inc. (Gannett-Fleming TranSystems) an engineering and right-of-way firm. Dr. Folk’s primary focus has been on the management of relocation activities, with a particular emphasis on projects involving the development and preservation of affordable housing. She is a certified Instructor for the International Right-of-Way Association and teaches relocation, right of way basics and communications courses.

Location

SoCal Gas Energy Resource Center
9240 Firestone Blvd
Downey, CA 90241
213-671-2089
Class Time: 8am Pacific
Participant Capacity: 11

Course Coordinator

Jonathan Quan
Phone: (626) 840-0113
Email:jonathan.ch1irwa@gmail.com

IRWA Member Tuition $415.00

IRWA Non-Member Tuition $575.00

PDF of Course Materials FREE

Printed Course Materials Purchase Online

Total Tuition Amount

An electronic copy of your course material will be added to your IRWA Account once your registration is completed.
Printed course materials are only available for purchase until 10 days prior to the class start date.

Register online at www.irwaonline.org / Fax this entire page to IRWA HQ: (310) 538-1471